在整个大流行期间,许多结算服务已经转移到网上。SDI 的资金将帮助 IRCC 确定新来者所需要的服务种类,同时考虑到在线服务提供的依赖性增加。资金将继续支持新来者在COVID-19恢复期成功融入社会。


  • 利用技术: IRCC正在寻找能够提供远程安置服务的技术的项目。项目还将确定新移民在获取和使用这些技术时面临的障碍,以及如何解决这些障碍。
  • 增加雇主的参与: 这种流行病对新移民的短期和长期就业前景产生了重大影响。本优先事项下的项目将测试鼓励雇主更多地参与新移民融入社会的方法。
  • 建设部门能力: 在这一类别下,具有社会研究和发展专长的组织将与IRCC资助的机构合作,帮助他们开发研究、设计和评估新移民服务所需的技能和工具。这将有助于解决新来者面临的一些挑战,包括种族主义和边缘化。

    更多关于SDI和该资助流程的信息可在线获取 ,详细的资助指南将于2020年10月15日发布。

IRCC to launch expression of interest process for service delivery improvements projects

October 7, 2020—Ottawa—As part of its commitment to deliver high quality settlement services to newcomers, Immigration, Refugees and Citizenship Canada (IRCC) is launching an expression of interest process for service delivery improvements (SDI) funding on October 15, 2020.

Since 2017, SDI projects have centred on developing innovative approaches to better support the settlement and integration of newcomers. As part of a government-wide response to the current pandemic, IRCC will allocate approximately $30 million in SDI funding in the first year toward settlement services for newcomers to safely and sustainably recover from the COVID-19 pandemic.

Throughout the pandemic, many settlement services have moved online. SDI funding will help IRCC determine the kinds of services newcomers need, while taking into account the increased reliance in online service delivery. Funding will continue to support newcomers’ successful integration in the COVID-19 recovery period.

As part of this funding process, projects will address the following priorities:

  • Leveraging technology: IRCC is looking for projects that will identify technologies that can deliver remote settlement services. Projects will also identify barriers that newcomers face in accessing and using these technologies, and how these barriers can be addressed.
  • Increasing employer involvement: The pandemic is having a major impact on the short- and long-term employment prospects of newcomers. Projects under this priority will test approaches that encourage employers to get more involved in the integration of newcomers.
  • Building the capacity of the sector: Under this category, organizations with expertise in social research and development will partner with IRCC-funded agencies to help them develop the skills and tools needed to research, design and evaluate services for newcomers. This will help address some of the challenges faced by newcomers, including racism and marginalization.

Throughout the projects, funding recipients will provide regular reports to IRCC about outcomes and lessons learned. The goal of these projects is to find ways to improve IRCC’s high quality Settlement Program so that it’s more effective and better equipped to adapt to the needs of newcomers and support them in their integration journey.

More information about SDI and this funding process is available online, and detailed funding guidelines will be posted on October 15, 2020.